# Documentation

> Guides for your team and your developers, from the first chat widget to an AI agent that works on your tasks.

## Getting started

Your company, the first chat widget and your team in a few minutes.

- [Create your company and get started](https://hrc.lt/en/docs/getting-started/create-company): Sign in to HRC pagalba, create your company and go through the setup steps in a few minutes. What stays free forever.
- [Install the chat widget on your website](https://hrc.lt/en/docs/getting-started/install-widget): Add the chat widget to your website in minutes: your address, the look, a short code, or steps for WordPress, Shopify, Wix and Google Tag Manager.
- [Invite your team](https://hrc.lt/en/docs/getting-started/invite-team): Invite colleagues to HRC pagalba, see what owners and members can do, and how each person gets notified about new messages.
- [Set up with your AI agent](https://hrc.lt/en/docs/getting-started/set-up-with-ai-agent): Let your own AI agent (Claude, ChatGPT, Codex, Cursor) set up HRC pagalba from scratch: the chat widget, the knowledge base and saved replies.

## Chat widget

Install, settings, languages, JavaScript API, visitor profile and identity verification.

- [Widget embed code, React and CSP](https://hrc.lt/en/docs/widget/install): The chat widget embed code, the command queue, React and other SPAs, Next.js, Content Security Policy, allowed domains and common problems.
- [Chat widget settings](https://hrc.lt/en/docs/widget/settings): Chat widget settings: name and domains, the look with a live preview, texts and languages, news, the knowledge base and user recognition.
- [Chat widget languages](https://hrc.lt/en/docs/widget/languages): How the chat widget picks the visitor's language, the 31 ready languages, your own texts per language, right-to-left languages and setLocale.
- [Chat widget JavaScript API](https://hrc.lt/en/docs/widget/javascript-api): Every chat widget JavaScript command: init, identify, update, setTags, track, setContext, open, on and off, reset and destroy, with examples.
- [Visitor profile, tags and activity](https://hrc.lt/en/docs/widget/visitor-profile): Send the visitor's plan, company, custom fields, tags and activity from your site. Your team sees them next to the conversation. Limits and privacy.
- [Identity verification for signed-in users](https://hrc.lt/en/docs/widget/identity-verification): Recognize signed-in users in the chat widget: the identity key, computing userHash in Node.js, PHP and Python, verified e-mail and sign-out.

## Inbox and e-mail

Conversations, mailboxes, AI answers and notifications.

- [Conversations in the inbox](https://hrc.lt/en/docs/inbox/conversations): Working with conversations: views and statuses, assigning, internal notes, tabs, filters, saved replies, send later and export.
- [Connect your mailboxes](https://hrc.lt/en/docs/inbox/mailboxes): Connect any mailbox with an SMTP server, Gmail and Outlook included. Sign-in with Google and Microsoft is coming soon. SPF, DKIM and DMARC explained.
- [AI answers and translation](https://hrc.lt/en/docs/inbox/ai-answers-and-translation): AI drafts a reply from your knowledge base, translates the conversation and answers from Lithuanian law. How it works and how to turn it off.
- [Notifications about new messages](https://hrc.lt/en/docs/inbox/notifications): Get a notice about every new customer message in Telegram or as a browser notification. Each team member sets up their own notifications.

## Contacts

Contacts, lists, reminders, fields, import and the API.

- [Contacts and lists](https://hrc.lt/en/docs/contacts/contacts-and-lists): A simple CRM in Contacts: adding people and CSV import, stages, tags, lists in your menu, reminders, fields and data from your own system through the API.
- [Reminders and your calendar](https://hrc.lt/en/docs/contacts/calendar): The reminders timeline: what is overdue, what happens today and what comes next. Your planned items in your Google, Apple or Outlook calendar.
- [Recognizing and merging contacts](https://hrc.lt/en/docs/contacts/recognition-and-merging): One contact per person across every chat widget and mailbox: conversation history, recognition, the visitor profile, merging and deleting.

## Knowledge base

Articles, building with AI, your own address and search in the widget.

- [Create a knowledge base](https://hrc.lt/en/docs/knowledge-base/create): Create a knowledge base: sections, articles, the editor, images and videos, drafts and publishing, languages and translations.
- [Build your knowledge base with AI](https://hrc.lt/en/docs/knowledge-base/build-with-ai): Build a knowledge base with your own AI agent over MCP, write articles with AI from a topic, legal acts or a conversation, and check them with AI.
- [Knowledge base site and your own address](https://hrc.lt/en/docs/knowledge-base/site-and-domain): The knowledge base site at name.hrc.lt or on your own subdomain with a CNAME: the statuses, the look, the menu, the chat widget and search engines.
- [Knowledge base in the chat widget](https://hrc.lt/en/docs/knowledge-base/in-the-widget): Link a knowledge base to the chat widget: the Help tab with search and popular articles, and Analytics shows what customers did not find.

## AI agents

Permissions, MCP, the REST API and OAuth for your AI app.

- [AI agents: permissions, keys and the log](https://hrc.lt/en/docs/ai-agents/overview): How AI agents work in HRC pagalba: twelve areas with permissions, presets, personal keys and OAuth, prepared replies, the action log and limits.
- [Connect an AI agent over MCP](https://hrc.lt/en/docs/ai-agents/mcp): Connect ChatGPT, Claude, Claude Code, Codex, Cursor, VS Code or Windsurf to HRC pagalba over MCP with OAuth. The steps for each app.
- [REST API for AI agents and your server](https://hrc.lt/en/docs/ai-agents/rest-api): The HRC pagalba REST API with a personal key: authentication, { error, data } answers, error codes, the OpenAPI file and examples in curl, Node.js and Python.
- [OAuth for AI app builders](https://hrc.lt/en/docs/ai-agents/oauth): How an AI app signs in to the HRC pagalba MCP server: OAuth 2.1 discovery, dynamic client registration, PKCE S256, the consent screen and tokens.

## Tasks

The board, tasks from conversations, AI agents and news for customers.

- [The task board and tasks from conversations](https://hrc.lt/en/docs/tasks/board): Tasks in HRC pagalba: statuses, a task from a conversation with an AI description, files, assignees, labels and priority, board, list and performance views.
- [AI agents on tasks and news for customers](https://hrc.lt/en/docs/tasks/ai-agents-and-news): How AI agents take tasks from the queue, write comments and move them to QA, and how a finished task becomes a news post for customers.

## Files

Every company file, folders, the trash and public links.

- [Files, folders and public links](https://hrc.lt/en/docs/files/files-and-folders): Every company file in one place: folders, uploads up to 5 TB, the trash, deleting files and public links with a password.

## Analytics

Reply times, the team, widget traffic and searches.

- [Analytics and what the numbers mean](https://hrc.lt/en/docs/analytics): HRC pagalba analytics: first reply and wait times, the team, chat widget traffic and knowledge base searches. Periods and how long data is kept.

## Account and billing

Company, sign-in, language, add-ons and data.

- [Company, members and roles](https://hrc.lt/en/docs/account/company-and-team): The company name and logo, this month's usage, file limits, members and roles, several companies, and how to delete a chat widget or the company.
- [Sign-in and interface language](https://hrc.lt/en/docs/account/sign-in-and-language): Sign in with an e-mail code or Google, your name and the interface language: Lithuanian, English, Polish, Ukrainian or Russian. How the language is chosen.
- [Add-ons, billing and invoices](https://hrc.lt/en/docs/account/billing): What is free in HRC pagalba and what the six add-ons cost: file storage, knowledge base, AI pack, legal acts, tasks and companies from registries.
- [Data and privacy](https://hrc.lt/en/docs/account/data-and-privacy): Where HRC pagalba stores data, how AI uses it and how to turn AI off, how long data is kept, export and deletion.

## FAQ and support

Short answers to the most common questions, and how to reach us.

- [Frequently asked questions about HRC pagalba](https://hrc.lt/en/docs/faq): Answers to common questions about HRC pagalba: pricing, the chat widget, the inbox, the knowledge base, AI, AI agents and where data is stored.
- [Get help with HRC pagalba](https://hrc.lt/en/docs/support): How to get help with HRC pagalba: write to us in the chat or at pagalba@hrc.lt, and what to tell us so we can answer quickly.

## For developers

- Chat widget loader: https://widget.hrc.lt/v1/loader.js
- TypeScript types: https://widget.hrc.lt/v1/hrc.d.ts
- MCP address: https://mcp.hrc.lt/mcp
- REST API description (OpenAPI): https://api.hrc.lt/agent-api/openapi.json
