# Connect your mailboxes

> Connect any mailbox with an SMTP server, Gmail and Outlook included. Sign-in with Google and Microsoft is coming soon. SPF, DKIM and DMARC explained.

A connected mailbox brings its e-mail into the same inbox as the chat widget. Replies go out from your address. Owners connect mailboxes in Settings, Mailboxes.

## Pick your provider

Sign-in with Google and Microsoft is coming soon. For now, you can connect Gmail and Outlook through Other e-mail.

- **Other e-mail:** any mailbox with an SMTP server, Gmail included.
- **Outlook and Microsoft 365:** through Other e-mail, connect receiving only for now and add sending later.
- **Google and Microsoft:** shown, but not switched on yet.

![Connecting a mailbox: picking the provider](https://hrc.lt/screens/en/mailbox-new.desktop.1600.b4eda3fe.webp)

## The test

After you connect, a test e-mail goes out. The test shows whether mail goes out and comes in, and whether your domain's SPF, DKIM and DMARC records allow sending on your behalf.

- **SPF** says which servers may send e-mail for your domain.
- **DKIM** adds a signature that proves the e-mail was not changed.
- **DMARC** tells the receiving server what to do with an e-mail that fails SPF or DKIM.

If a record is missing, the test shows what to add to your domain's DNS.

![A mailbox page with the test done](https://hrc.lt/screens/en/mailbox-detail.desktop.1600.14f0b65c.webp)

## When a mailbox stops working

If a password changed or access was revoked, the mailbox is marked as not working and the owner sees what to fix. Connect it again on the same page.