# Get help with HRC pagalba

> How to get help with HRC pagalba: write to us in the chat or at pagalba@hrc.lt, and what to tell us so we can answer quickly.

We help with everything in HRC pagalba: the chat widget, the inbox, the knowledge base, tasks, files and the AI apps you connect to it, such as ChatGPT or Claude.

## Write to us

- **In the chat.** Press the chat button at the bottom right of this page.
- **By e-mail.** Write to pagalba@hrc.lt.

We answer in Lithuanian or English. Many answers are already in the [FAQ](https://hrc.lt/en/docs/faq).

## What to tell us

- The e-mail address you sign in with.
- The name of your company in HRC pagalba.
- What you did, what you expected and what happened. A screenshot helps.
- For an AI app such as ChatGPT: the name of the app and what you asked it.

## AI apps such as ChatGPT

- To connect an app, follow [Connect an AI agent over MCP](https://hrc.lt/en/docs/ai-agents/mcp).
- The company owner turns on AI agent access in Settings, AI agents.
- To disconnect an app, open Settings, AI agents in HRC pagalba. You can pause, revoke or delete the AI agent or its connection at any time. See [AI agents](https://hrc.lt/en/docs/ai-agents/overview).

## Your data

Questions about privacy and your data go to pagalba@hrc.lt. See [Data and privacy](https://hrc.lt/en/docs/account/data-and-privacy) and the [privacy policy](https://hrc.lt/en/privacy).

Did you write to a company through its chat widget or by e-mail? That company decides about your conversation, so contact it first.