# Features

> Everything customer support needs, from a chat on your site to a finished task.

- [Chat widget](https://hrc.lt/en/features/chat-widget): A chat window on your site or in your app, with screenshots, recordings and 31 languages.
- [Inbox and e-mail](https://hrc.lt/en/features/shared-inbox): Widget conversations and e-mail in one list the whole team shares.
- [Contacts](https://hrc.lt/en/features/contacts): All your customers in one place: stages, tags, lists in your menu, reminders and data from your own system.
- [Knowledge base](https://hrc.lt/en/features/knowledge-base): Help articles on your own address, search in the widget and AI that helps you write.
- [AI answers](https://hrc.lt/en/features/ai-answers): AI drafts a reply and translates the conversation, and a person sends it.
- [AI agents](https://hrc.lt/en/features/ai-agents): Connect Claude, ChatGPT, Cursor or Codex over MCP and decide what they may do.
- [Tasks](https://hrc.lt/en/features/tasks): From a customer message to a task in one click, with a board, AI agents and news for customers.
- [Files](https://hrc.lt/en/features/files): Every company file in one place: folders, search, clean-up and public links.
- [Analytics](https://hrc.lt/en/features/analytics): Reply times, the team, widget traffic and searches, with no reports to build.

The basics are free forever. Add-ons from €15 a month, prices without VAT. [See pricing](https://hrc.lt/en/#pricing)

[Start for free](https://app.hrc.lt/login?lang=en)