# Clear numbers, no reports to build

> How fast you reply, which articles help and how the team works. All in one place, with nothing to set up.

[Start for free](https://app.hrc.lt/login?lang=en) · [Read the docs](https://hrc.lt/en/docs/analytics)

![Analytics: first reply time, wait time and new conversations](https://hrc.lt/screens/en/analytics-support.desktop.2400.62057a53.webp)

## Every member on their own

See how many conversations each member answered and how fast.

![Team analytics per member](https://hrc.lt/screens/en/analytics-team.desktop.1600.fab4563a.webp)

## Chat widget traffic

Visitors, pages, countries and devices where the widget opens.

- No cookies

![Chat widget analytics with visitors and countries](https://hrc.lt/screens/en/analytics-widget.desktop.1600.9e227bb1.webp)

## What customers search for but cannot find

Knowledge base searches with no result show which article is missing.

![Knowledge base searches with no result](https://hrc.lt/screens/en/analytics-kb.desktop.1600.06e1656c.webp)

## How to start

1. [Open Analytics](https://hrc.lt/en/docs/analytics): The numbers count themselves.
2. [Link a knowledge base](https://hrc.lt/en/docs/knowledge-base/in-the-widget): You will see searches in the widget.
3. [Add the widget](https://hrc.lt/en/docs/widget/install): You will see its traffic.

## Questions

### How long is the data kept?

Conversation figures for 180 days, chat widget and knowledge base traffic for 60 days.

## Other features

- [Chat widget](https://hrc.lt/en/features/chat-widget)
- [Inbox and e-mail](https://hrc.lt/en/features/shared-inbox)
- [Contacts](https://hrc.lt/en/features/contacts)
- [Knowledge base](https://hrc.lt/en/features/knowledge-base)
- [AI answers](https://hrc.lt/en/features/ai-answers)
- [AI agents](https://hrc.lt/en/features/ai-agents)
- [Tasks](https://hrc.lt/en/features/tasks)
- [Files](https://hrc.lt/en/features/files)
- [Pricing](https://hrc.lt/en/#pricing)

## See what works

Analytics is free forever. [Start for free](https://app.hrc.lt/login?lang=en)