# All your customers in one place

> Contacts appear when someone writes. Add your own, sort them into lists and never forget to call back.

[Start for free](https://app.hrc.lt/login?lang=en) · [Read the docs](https://hrc.lt/en/docs/contacts/contacts-and-lists)

![The contact list with stages, tags, assignees, reminders and lists in the menu](https://hrc.lt/screens/en/contacts-list.desktop.2400.08077b4a.webp)

## The customer's whole story

Conversations, notes, calls, meetings and site activity in one feed. You see who changed the stage or the assignee, and when.

- Notes are for your team only
- Write an e-mail right from the contact

![A contact page with a reminder, a note, a call, conversations and fields](https://hrc.lt/screens/en/contact-page.desktop.1600.018936eb.webp)

## Lists in your menu

Build a list by hand or save your filters. The list shows up in the menu under Contacts and opens in one click.

- A list by filters updates by itself
- The whole team sees it, or only you

![The new list dialog: add people yourself or by filters](https://hrc.lt/screens/en/contacts-new-list.desktop.1600.7de068e7.webp)

## Reminders and last contacted

Set when to write or call. The Reminders list shows today's and overdue ones, and a Telegram notice comes on time.

- Last contacted is counted for you
- A filter shows who you have not talked to for a while

![The Reminders list with overdue and today's reminders](https://hrc.lt/screens/en/contacts-reminders.desktop.1600.c5d199e1.webp)

## Import and export

Upload a CSV file from Excel or another system. Columns are recognized for you, and existing contacts are updated, not duplicated.

- Up to 5000 rows at a time
- Export to a CSV that opens in Excel

![CSV import: the file's columns matched to contact fields](https://hrc.lt/screens/en/contacts-import.desktop.1600.de25db7b.webp)

## Data from your own system

Send the plan, orders or the contract end from your site or your server through the API. They show on the contact with their source.

- Your own fields: text, number, date, yes or no, choice, link
- AI agents see and update contacts over MCP

![Contact fields and other details with the source from your site](https://hrc.lt/screens/en/contact-events.desktop.1600.d5200da9.webp)

## E-mail address checks

Before you send, check that your contacts' e-mail addresses really exist. Pick contacts or a whole list and press “Check e-mails”.

Every contact gets a mark: valid, risky or bad, and a filter shows only the ones you can safely write to. A check is valid for 3 months, and we never charge again for repeated or recently checked addresses.

We work with MillionVerifier: by its own figures, more than 70,000 businesses use it and its accuracy is above 99%. Fewer bounced e-mails, a better sender reputation.

## How to start

1. [Add your contacts](https://hrc.lt/en/docs/contacts/contacts-and-lists): By hand, from a CSV file, or they appear by themselves.
2. [Install the chat widget](https://hrc.lt/en/docs/getting-started/install-widget): Whoever writes becomes a contact.
3. [Send data through the API](https://hrc.lt/en/docs/ai-agents/rest-api): From your own system to the contact.

## Questions

### Is this a full CRM?

No. It is simple customer management for support and sales: stages, assignee, tags, lists, fields, notes and reminders. There are no deals, campaigns or automation rules.

### How much does it cost?

Contacts, lists and reminders are part of the free basics. E-mail address checks cost €0.002 per address, the first 5 are free. Lists from a registry include 100 companies free in total, one time, and the "Companies from registries" add-on gives more from €15 a month.

### How many lists and fields can I create?

Up to 50 team lists per company, 20 personal lists per member and 30 fields.

## Other features

- [Chat widget](https://hrc.lt/en/features/chat-widget)
- [Inbox and e-mail](https://hrc.lt/en/features/shared-inbox)
- [Knowledge base](https://hrc.lt/en/features/knowledge-base)
- [AI answers](https://hrc.lt/en/features/ai-answers)
- [AI agents](https://hrc.lt/en/features/ai-agents)
- [Tasks](https://hrc.lt/en/features/tasks)
- [Files](https://hrc.lt/en/features/files)
- [Analytics](https://hrc.lt/en/features/analytics)
- [Pricing](https://hrc.lt/en/#pricing)

## Customers next to your conversations

Contacts are part of the free basics. [Start for free](https://app.hrc.lt/login?lang=en)