# Answers your customers find on their own

> A simple editor, your own address and your colors. AI drafts replies from your articles and helps you write and check them.

[Start for free](https://app.hrc.lt/login?lang=en) · [Read the docs](https://hrc.lt/en/docs/knowledge-base/create)

![The knowledge base article editor with sections and the list of articles](https://hrc.lt/screens/en/kb-editor.desktop.2400.e93f6572.webp)

## Tidy from the first article

Sections, articles, images and videos. Publish drafts when they are ready.

- Video playlists remember where the reader stopped
- Translations into other languages

![The list of knowledge bases with sections and articles](https://hrc.lt/screens/en/kb-list.desktop.1600.da8b4f25.webp)

## Build it with your own AI

The Build with AI button prepares a task for your AI agent. It reads your site and your customers' questions and writes article drafts.

- Claude, ChatGPT, Codex, Cursor and others over MCP
- You review and publish

![Build a knowledge base with AI: picking the app and the prepared task](https://hrc.lt/screens/en/kb-ai-build.desktop.1600.9f038464.webp)

## A help site on your own address

The knowledge base runs at name.hrc.lt or on your own subdomain, such as help.example.com.

- Your logo, colors and menu
- Search engines find it

## Search inside the chat widget

Customers search in the Help tab and find articles even with typos.

- Analytics shows what they searched for and did not find

![Search in the chat widget on a phone](https://hrc.lt/screens/en/widget-help.phone.780.2fc5f5a6.webp)

## AI checks your articles

Set your rules, and AI checks whether the articles follow them and are still up to date.

![AI check results for an article with notes](https://hrc.lt/screens/en/kb-ai-actions.desktop.1600.a1b7b487.webp)

## How to start

1. [Create a knowledge base](https://hrc.lt/en/docs/knowledge-base/create): A name, an address and the first section.
2. [Write, or build with AI](https://hrc.lt/en/docs/knowledge-base/build-with-ai): Yourself or with your own AI agent.
3. [Publish](https://hrc.lt/en/docs/knowledge-base/site-and-domain): On your own address and in the chat widget.

## Questions

### How many articles are free?

50 articles are free forever. The Knowledge base add-on gives you more.

### Can I use my own domain?

Yes. Point a subdomain at kb.hrc.lt with a CNAME record, and the check shows when the address works.

## Other features

- [Chat widget](https://hrc.lt/en/features/chat-widget)
- [Inbox and e-mail](https://hrc.lt/en/features/shared-inbox)
- [Contacts](https://hrc.lt/en/features/contacts)
- [AI answers](https://hrc.lt/en/features/ai-answers)
- [AI agents](https://hrc.lt/en/features/ai-agents)
- [Tasks](https://hrc.lt/en/features/tasks)
- [Files](https://hrc.lt/en/features/files)
- [Analytics](https://hrc.lt/en/features/analytics)
- [Pricing](https://hrc.lt/en/#pricing)

## Your first article today

A knowledge base and 50 articles for free. [Start for free](https://app.hrc.lt/login?lang=en)