# From a customer message to finished work > Create a task with screenshots from a conversation in one click. When it is done, a reply for the customer is prepared. [Start for free](https://app.hrc.lt/login?lang=en) ยท [Read the docs](https://hrc.lt/en/docs/tasks/board) ![The task board with status columns and task cards](https://hrc.lt/screens/en/tasks-board.desktop.2400.94e447c4.webp) ## A task from a conversation AI writes the task title and description from the conversation and your instruction. The conversation stays linked. - The customer's screenshots come along ![Creating a task from a conversation with an AI written description](https://hrc.lt/screens/en/inbox-create-task.desktop.1600.91df33c2.webp) ## AI agents take tasks Assign a task to an AI agent. It takes it, writes comments and moves it to QA. ![A task with the AI agent's comments](https://hrc.lt/screens/en/task-drawer.desktop.1600.e479bc21.webp) ## News for your customers A finished task becomes a draft news post that customers see in the chat widget. ![A news post draft from a finished task](https://hrc.lt/screens/en/project-changelog.desktop.1600.798b6cb8.webp) ## See your team's pace The Performance view shows how many tasks were created and done, and how long they took. ![The task performance view](https://hrc.lt/screens/en/tasks-performance.desktop.1600.7894d032.webp) ## How to start 1. [Create a task](https://hrc.lt/en/docs/tasks/board): From a conversation or on the board. 2. [Connect an AI agent](https://hrc.lt/en/docs/tasks/ai-agents-and-news): It takes tasks from the queue. 3. [Tell the customer](https://hrc.lt/en/docs/ai-agents/mcp): When the task is done. ## Questions ### How many tasks are free? 30 tasks a month are free. The Tasks add-on gives you more. ### Will the customer know when the work is done? If the task has the customer notice on, a reply is prepared in the linked conversation. ## Other features - [Chat widget](https://hrc.lt/en/features/chat-widget) - [Inbox and e-mail](https://hrc.lt/en/features/shared-inbox) - [Contacts](https://hrc.lt/en/features/contacts) - [Knowledge base](https://hrc.lt/en/features/knowledge-base) - [AI answers](https://hrc.lt/en/features/ai-answers) - [AI agents](https://hrc.lt/en/features/ai-agents) - [Files](https://hrc.lt/en/features/files) - [Analytics](https://hrc.lt/en/features/analytics) - [Pricing](https://hrc.lt/en/#pricing) ## Tasks right next to conversations 30 tasks a month for free. [Start for free](https://app.hrc.lt/login?lang=en)