The task board and tasks from conversations

Tasks are work for your team or your developer: a bug to fix or an idea worth doing. They live next to your conversations, so nothing gets lost.

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Statuses

Backlog, Pending, In progress, QA, Done and Blocked. Move a task by dragging it on the board or by changing its status in the task window. Tasks are numbered T-1, T-2 and so on.

A task from a conversation

In a conversation, create a task: AI writes the title and description from the conversation and your company's task writing instruction. The customer's screenshots come along, and the conversation stays linked to the task.

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Files, assignees, labels and priority

Attach files to a task, assign it to a member or an AI agent, add labels and set the priority: low, normal, high or urgent.

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Board, list and Performance

See tasks on the board or as a list. The Performance view shows how many tasks were created and done, and how long they took from "In progress" to "Done".

Telling the customer

Turn on the customer notice in a task. When the task is done, a reply for the customer is prepared in the linked conversation, and you review and send it.

What it costs

30 tasks a month are free. The Tasks add-on gives you more, see Add-ons and billing.